Contact us

EZ Mall Club

Office Operation Hours

  • 8am - 4pm Rome Time
  • 9am - 1pm Rome Time
  • Closed

We always have someone on hand to answer your questions. We believe in the timeliness of customer service, and will do everything possible to satisfy our customers. If you have any problems, comments, or suggestions, please contact us.


Customer Service:
For questions regarding order status and other after-sales support, log in to My Orders and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress, and request help by submitting a Customer Service ticket. We normally respond to all tickets within 1 working day.
Wholesale and Business Customers:
If you are a wholesaler or business customer, please feel free to visit www.dropinthebox.com for exclusive and professional service. Or you could send an inquiry to am@dropinthebox.com for detailed guidance.

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